Are there problems with Fitbit Charge 4?

Are there problems with Fitbit Charge 4? And now, Fitbit Charge 4 users are reporting that their fitness tracker is not working or charging. Many say their screen went black which was quickly followed by a device failure (1,2,3). What is this? Users have tried restarting and resetting the Charge 4 but that didn’t help either.

Is there a recall on the Fitbit Charge 4? The recall is for Fitbit Ionic. There’s no recall for any other device. For answers to common questions about the recall, visit our webpage at

What is the life span of a Fitbit Charge 4? 

Fitbit Charge 4 Specs
Name Value
Compatibility Android, iOS
Heart Rate Monitor Yes
Sleep Tracker Yes
Battery Life 7 days; 5 hours with GPS

1 more row

What causes a Fitbit to stop working? A Fitbit may fail for a number of reasons, including a drained battery, a software update, dust or dirt in the hardware, a weak connection to your phone, or incorrect file formats for music streaming.

What do I do if my Fitbit Charge 4 wont turn on?

Press and hold the button on your tracker for 8 seconds. Release the button. When you see a smile icon and the tracker vibrates, the tracker restarted.

What to do if Fitbit Charge 4 screen is black?

If you see a black or blank screen on your Fitbit, the first thing to try is a restart or a forced restart (also called a long restart.) What is this? Restarting your Fitbit forces it to reboot–and often fixes problems like a black, blank, or non-responsive device.

Why has my Fitbit screen gone black?

Your Fitbit’s ambient light sensor looks like a black dot on the side of your Fitbit device. If this is blocked, your screen will usually go dark automatically. Oftentimes, we need to adjust the brightness of our Fitbit’s screen. We suggest you go to a dark room or wait until dark, then take a look at your Fitbit.

Why has my Fitbit versa suddenly stopped working?

It could be a depleted or bad battery, a faulty charger or charging cable, a software error, etc. The good news is that most of the time you can fix the problem yourself. It is only when there is a hardware issue, such as a screen that is faulty or broken, that you will need to contact Fitbit Support.

Can a Fitbit be repaired?

Fitbit will replace or fix your tracker’s regular wear-and-tear damage within one year of the date you purchased it. This means that physical damage that happens because of you — like accidentally running over your Fitbit with a snowblower — won’t be covered.

How do you reset your Fitbit?

To erase your data from your device:
  1. On your Fitbit device, open the Settings app. Clear User Data.
  2. When prompted, press the screen for 3 seconds and release. When your tracker vibrates and the clock screen appears, your data is erased.

How do I reboot my charge 4 Fitbit?

Charge 3 & Charge 4—press and hold the button on your tracker for 8 seconds. Release the button. When you see a smile icon and the tracker vibrates, the tracker restarted.

How long does a Fitbit last?

On average, a Fitbit will last somewhere between one and two years if it is kept in excellent shape. But with normal use, they last about 16-18 months. The quality of the Fitbit’s hardware, water resistance, frequency of cleaning, battery health, reset frequency, and which Fitbit model you buy.

How do I reset my charge 4?

How do you turn off a Fitbit Charge 4 without a charger?

How to turn off Fitbit Charge (2/3/4)
  1. If you have a Fitbit Charge, swipe to the ‘Settings’ and hit the ‘Reboot Device’ tab.
  2. If the tracker is unresponsive, hold the button for eight seconds and release.
  3. When you see a smile icon and the tracker vibrates, the tracker has turned off and will then come immediately back on.

Where is the button on Fitbit Charge 4?

Why is my Fitbit battery draining so fast?

If your Fitbit is losing battery, it’s probably because a power-draining app or setting is turned on, like All-Day sync, constant notifications, or heartrate monitoring. You may also have too many apps running on your menu or you may be receiving silent alarms that are burning through your battery life.

Do Fitbit batteries need replacing?

Unfortunately the battery can’t be replaced. If you are still within warranty then fitbit will normally replace the entire tracker, but whether you are in cover or not depends on where you are.

Should I charge my Fitbit every night?

You shouldn’t need to charge it daily. Just when your battery is falling low. The Blaze is supposed to last 5 days and i’m finding it lasting 6 or 7 days so far. I wouldn’t shower with it, since it’s not waterproof, just water resistant.

Why does my Fitbit need charging so often?

Certain Fitbit models and clock faces support a screen that’s always on showing the current time, even when you are not actively looking at or interacting with your Fitbit. With your screen always on, this feature reduces your watch’s battery life and means you need to charge your Fitbit’s battery more frequently.

What drains my Fitbit battery?

Turn call, text, or calendar notifications off if you know you’re going to receive many hundreds of notifications. A large volume reduces battery life. Use guided breathing sessions less frequently. Multiple sessions per day may reduce battery life.

Can you overcharge a Fitbit?

Can you overcharge a Fitbit? Fitbits, just like any electronic device that needs charging, have overcharge protection. There won’t be any issues for most of the cases you leave the Fitbit on for charging even after it hits 100%.