Are there problems with Fitbit Charge 4? And now, Fitbit Charge 4 users are reporting that their fitness tracker is not working or charging. Many say their screen went black which was quickly followed by a device failure (1,2,3). What is this? Users have tried restarting and resetting the Charge 4 but that didn’t help either.
Is there a recall on the Fitbit Charge 4? The recall is for Fitbit Ionic. There’s no recall for any other device. For answers to common questions about the recall, visit our webpage at help.fitbit.com/ionic.
What is the life span of a Fitbit Charge 4?
|Heart Rate Monitor||Yes|
|Battery Life||7 days; 5 hours with GPS|
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What causes a Fitbit to stop working? A Fitbit may fail for a number of reasons, including a drained battery, a software update, dust or dirt in the hardware, a weak connection to your phone, or incorrect file formats for music streaming.